The communication system of claim 1 further comprising a telephone coupled to the message means through the interface device, the message means being responsive to commands entered at the telephone.11. Generally, voice messages are stored and accessed via a dedicated voice mail system connected to a private branch exchange (PBX) or directly to the local telephone system.The communication system of claim 1 wherein each summary page is composed using hypertext markup language and transferred by the network interface means to the browser function in the computer processing means.12. Text messages are usually stored and accessed on a computer system separate from the voice message system and are usually only accessible via another computer or terminal.A communication system comprising a voice message system for storing and retrieving voice messages and facsimile data, a computer database accessing system for storing and retrieving text messages from a separate computer system and for converting the text messages into voice messages, and a personal...A communication system comprising a voice message system for storing and retrieving voice messages and facsimile data, a computer database accessing system for storing and retrieving text messages from a separate computer system and for converting the text messages into voice messages, and a personal computer (including an Internet communications device, or "ICD") which allows a user to generate and receive voice messages, facsimile data, and text messages.By providing a GUI-based software interface to the audio conferencing system, significantly greater functionality is conveniently provided to an audio conference participant than previously available. The earliest audio conferencing systems employ private branch exchange (PBX) telephone systems wherein a first audio conference attendee calls a second attendee; places the second attendee on hold; calls a third attendee; places the third attendee on hold; and repeats the process until all conference attendees have been connected to the audio conference.
A disclosed method of providing customized caller identification information for a phone call includes associating a first phone number in a database with a plurality of user specified identifications, selecting one of the plurality of user specified identifications in response to the phone call placed from the first phone number to a second phone number as a function of the second phone number, and providing the selected one of the plurality of identifications to a device associated with the second telephone number.(b) associating the first phone number and the associated customized identifier in the database with a customized routing instruction selected by the user, wherein the customized routing instruction includes an alternate communications identifier associated with the user;(f) using the determined calling behavior patterns to suggest to user incentives, wherein the user incentives include at least one of preferred calling plans among frequently called numbers or a change in plan to reduce the user's subscription cost according to past call usage patterns.(e) validating an identity of the user based on a comparison of the determined second caller identification associated with the first phone number from the second database and the first user specified identification associated with the first phone number in the first database., wherein the identity of the caller is determined to be invalid based on a lack of correspondence between the first user specified identification in the first database and the second caller identification retrieved from the second database., wherein the identity of the caller is determined to be valid based on a match between the first user specified identification in the first database and the second caller identification retrieved from the second database. For instance, a phone with speed dial memory or a built-in phone book may display the information from the phonebook entry corresponding to the phone number of the calling party.
The communication system of claim 1 wherein each summary page entry references a corresponding voice message, facsimile data, and text message stored in the message means by means of a universal resource locator address.13. Recent advances in text to speech (TTS) conversion systems have made it possible to access previously stored text messages via a telephone.
The communication system of claim 1 wherein the browser function determines a type for each forwarded voice message, facsimile data, and text message, and applies a viewer application corresponding to each such type.15. However, these systems are usually dedicated to text message access and to retrieving other database information stored in text form within the computer system. 1, each of the office communications systems must be separately accessed by a remote user.
This only works, however, on devices so capable and programmed.
Moreover, while such functionality is commonly available on smart cellular phones, it is not typically available on a “Plain Old” Telephone Service (POTS) phone.